Insurance Done Differently: Built on Trust, Designed for Your Success
Combined Experience
Internal Risk
Management
Honest &
Transparent
Analysis
Our Services
Business Solutions
Personal Insurance
Property Insurance
Claims Management
Advocacy
Risk Management
“Our vision is to redefine the insurance experience by becoming the most trusted and innovative insurance partner for businesses across Australia. We strive to lead the industry in client-focused solutions, offering unparalleled protection and service, while helping businesses navigate their risks with confidence and clarity”
Matthew Richardson – Director
What Our Clients Say
We had a fantastic relationship with Callum at his previous firm, so once I heard he had come back to insurance broking after three years away, it seemed only natural to make contact with him to see if he wanted to look after our insurances again. After signing over our program to CIS Group prior to renewal, they discovered we were massively underinsured. This was corrected and professionally explained during the renewal process. Since then, they have finalised a number of claims in a personalised and prompt manner. Being able to pick up the phone and reach Callum or Adrian at any time, for any matter, justifies our decision to appoint them and we couldn’t be happier.
We have been a client of Adrian and CIS Group for 17 years and in that time, we have been provided with a first class personal and professional service. Nothing has ever been an issue for Adrian. Whether it is a small claim or a simply question about our cover, it is important to him as well, which is why he truly has become a part of our business. Then he added Callum into the business and with his construction insurance expertise, this has given us two extremely approachable contacts for all our needs and queries. Thanks for making it easy guys!
Adrian and CIS Group have been a part of our business since approximately 2006 and I have never had any reason to consider looking elsewhere.When you have an organisation that prides themselves on personalised and professional service looking after the interests of your business and livelihood, I don’t see how you could ask for anything more.
In the busy world of logistics where change happens extremely quickly, we are very lucky to have Adrian, Callum and the CIS Group team by our side. As we have grown significantly in the last five years, we have often loaned or bought new trucks at a moment’s notice, which means we need our insurance details easily available and ready to be sent asap. The team has never let us down. Also, insurance claims in our industry can sometimes be complex with other parties being involved, but we never have to worry about it as Adrian takes care of all of it so we don’t have to. We count ourselves lucky to be involved with such a hands-on organisation.
Our Process
Step 1
Information is King
We gather all necessary details about your existing policies, schedules, and invoices to understand what coverage you currently have—or don’t have.
Step 2
Storytelling
Tell your story; we’re here to listen. We want to know what sets your business apart, so we can tailor coverage to your unique needs.
Step 3
Design
We design a bespoke insurance program that fits your exposures, then negotiate on your behalf to get the best terms.
Step 4
Consulting
We present the program design, highlighting improvements, potential cost savings, and most importantly, how we can enhance your coverage.
Step 5
Program Management
We provide continuous management of your insurance program, offering regular updates, claims support, and adjustments to ensure your coverage evolves with your business.
Our Key Insurance Partners
